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France Voila Newsletter #49 February 25 2001

In this issue

1. Win two Ryanair Tickets
2. Everything You wanted to Know About Property in France
3. Good Service from Ferrysavers
4. Castles In Spain
5. Insurance
6. Cashing Cheques in France
7. Keeping in Touch by e-mail
8. Credit Card Surcharges
9. Nizas - Jazz - Paris and the Hanwell Viaduct

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Archives.

There are over 450 articles and features which have been published in these newsletters. You can see them on-line at...


If you are thinking of coming to France for a visit - or longer - there is a lot of useful help, contacts and advice from experts and specialists (as well as me) about property, travel and a lot more.

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1. Win two free tickets from Ryan Air

Ryan Air...


......fly from the UK and Dublin to 7 destinations in France. Their services are very popular and so are their prices.

With an exclusive deal with Ryan Air we are jointly sponsoring a competition through our web sites and giving the winners two tickets each month for the next three months.

The entry form is on our subscription page at...


......entry is FREE, you DO NOT have to subscribe to the digest to enter the competition.

Fill in the form with your name and e-mail and we will send you details of the competition for the first two tickets.

There is no catch, you do not have to buy or sign anything and we promise not to pass your details on to anyone.

If you have any problem accessing the form, please write to me and I will send one by e-mail..


Competition one will be closing soon, you can still win, no one has the exact number for question #6.

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2. Everything You Wanted to Know About property in France

In January we did it, we published the first copy of the French Property Digest. This is a paid subscription on-line magazine written by qualified professionals. It's aim is to supply accurate and detailed information about all aspects of buying, owning or renting property in France. There are "life-style" features, book reviews and letters, but the strength is the relevant and informative information given, plus the ability for you to ask questions.

The fact that we give you a bottle of wine for each month you subscribe may be one of the reasons we have been rushed off our feet with subscriptions.

This is not a "once a month" static publication, subscribers get a constantly growing and adapting digest which keeps up to the moment details on changes in the laws and taxes related to living in France. Changes in property legislation, building regulations, and hundreds of details about French life and living.

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Just the February menu page is worth the subscription - look at this!!!
GAMBAS EN PAPILLOTE -
TAGINE OF LAMB -
FRESH DATES AND HONEY -
ORANGE AND BLACK OLIVE SALAD -
JEWELLED COUSCOUS -
FIG TATIN

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For all those who have filled in the subscription form on the page at...


and wondered why we have not asked you for money yet, there are two reasons.

Firstly we have had so many subscribers that I have to make a completely new password allocation and subscription script. I got most of that working only today, and secondly we are not happy with the credit card and payment facilities we were offered. I have been promised all will be in order this Friday, so subscriptions will be going out next weekend.

It seems that I need to have a US and a UK office, so if anyone is interested in working with us on this project, please contact me at...


You can subscribe now and see the pilot (free) issue to give you an idea of our format..
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3. Good Service from Ferrysavers

We had a mail this month from a subscriber to this newsletter who had booked a Channel ferry ticket through Ferrysavers and asked our help.


There had been a mistake made and he had meant to book from France to the UK, but in fact had confirmed and paid on-line from the UK to France. Ferrysavers said they were not responsible for the mistake and that a new ticket would have to be booked and paid for.

We contacted Ferrysavers and are pleased to report that a new crossing was offered by them and a full credit was issued for the mistaken booking.

To me this is straightforward customer goodwill and it is reassuring that Ferrysavers will go the extra mile even though the margins and commissions are small.

A lesson from this - double check and check again the ports, dates and the routes.

Perhaps the website should be clearer and I can see how this mistake can be made. Dover-Calais-Dover means just that, you start and finish in Dover. Sometimes the ferry companies will not have the same fares for the same crossing from different directions.

We have nothing to do with Ferrysavers, no agency and no commissions.

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4. Castles in Spain

Well - a few castles, mostly villas. We are adding over 300 villas and homes in Spain and Portugal from March. If you are looking for accommodation there, please write to me at...


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5. Insurance

We do encourage everyone travelling to take out adequate insurance and we do recommend - and earn a commission from - Universal Travel Protection

Use our service or ask your travel agent, but please do make sure you have the cover you need.

You can get details and a quote on-line at...


Do please make sure you are covered for missed flights, lost booking deposits due to cancellation and all the usual luggage and medical cover. Credit cards are getting more "selective" as to what they cover and a strike by porters or air traffic control is now being called "an act of God" and you may not have cover from the airline or your credit card.

In the case of a bankrupt airline, some credit card companies will tell consumers that they are not liable to act as an insurance company for the carrier. The Federal Trade Commission, which enforces the Fair Credit Billing Act, says the provisions apply even in the case of a bankrupt airline.

On the subject of Insurance, I regularly read this fascinating newsletter ..


The writer is Andy and he keeps traveling from money his website earns from adverts displayed there, so if you go to his main page he earns 3c. If you all visit his site he can stay in Brazil another year or two.

He writes about the pleasures and the problems of travel and is reporting stories of theft, giving hard earned practical advice. It seems nowhere is safe anymore and you must take precautions.

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6. Cashing Cheques in France

Dear Tony,

In July or August we were seeking assistance in locating French Banques which would not charge a commission or fee to cash travellers' denominated in French Francs, without a well defined answer from any source queried. We would like to relate our banking experience during the eight weeks we spent in Nezignan L'Eveque and Uzes during September-October 2000. It may be of help to others with whom you correspond.

We dealt exclusively with Credit Lyonnaise. In most locations they would cash the travellers' without charge up to a daily limit of FF 3000-5000. In Uzes, there was no daily limit and no fee. In Ferney-Voltaire, just outside of Geneva, Switzerland, there was a charge of FF35, but no limit on the amount cashed.

We realize that the situation may vary from time to time, even on a daily or regional basis, but we will certainly have Credit Lyonnaise on the top of our list next year.

Hope this may help others consulting your web sites. May we ask where one purchases the type of phone card to which you referred on your site, not the French Telecom card, but the one which can be used with any phone?

Hugh & Kay Fahy

(The last part, about the phone card is from the page on the site at..


I have added more information about where to buy cards etc)

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7. keeping in Touch by e-mail

Dear Tony,

I want to thank you for an outstanding newsletter. I have followed much of your advice, preparing for and then enjoying my recent month in the tiny village of Entrecasteaux.

I thought you might be interested that I had quite an easy time preparing my laptop for use in France, and linking to AOL. During weekdays, at hours of business in the U.S., it was almost impossible to get on-line. What I did was to quickly save messages to a correspondence file, and then read and respond in Word. Then later, I'd go on-line after copying, and paste the message into my email. It worked beautifully, and total costs will be less than $150.00 for a month's heavy duty correspondence. AOL charges $3.50/hour. In that way I avoided the French phone system, and as I have saved most of the messages, they have become a journal which I will print and paste in my photo album. Thank you so much for alerting me to the communications problems, so that I thought this one through very carefully before going.

Keep up your great, informative site! By the way, I used Chez Oz (one of your suggestions) to rent my little house, and I was delighted with their honesty and service. Sincerely

Myrna Poticha

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8. Credit Card Surcharges

I recently published a piece from Adrian Leeds about credit card surcharges, it seems that these hidden charges make their special offers not look quite so special for travelers. I received this letter from a reader with more information...

Tony,

We live in the U.S. but travel to France a lot (we used to live there) and, we too, had been infuriated by the charges that the credit card companies had stealthily added to our overseas purchases. As you know, this can be as high as 4%. In response to Adrian's investigation, we immediately called the credit card she mentioned as having no conversion fees tacked on, i.e. United Mileage Plus, to apply for their card. However, after calling them and checking into this we find that there is indeed a charge ,albeit hidden. United Mileage Plus do not charge themselves but the visa or master card company that it is put through charge 2% so it looks like we are back to square one. Of course, these charges can and do change frequently and it pays to check with the credit card company before going overseas to see what their current policy is. Of course, this is different for those of you who live in France because you are using your card all of the time and not just periodically like ourselves. Anyway, this charge may have been instigated since Adrian did her research, I am not sure, or she may have been misled by the fact that United Mileage themselves do not charge (just the annual fee). If you do find a credit card that truly does not charge a conversion fee and that one can also accrue airline miles, we would be very happy to find out.

Jean Yeck

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You can read Adrian's article at...


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9. Nizas - A New Mayor - Jazz - Paris and the Hanwell Viaduct

The election program is hotting up for the big day on March 11. Two teams are coming together, one is so right wing it is falling over the edge of the world, the other is so greeny liberal that the new Marie may have to be in a tree-house. Interesting times, I am not sure I wish to get in-between factions so opposed, it is like the English civil war, do I join the floppy hats or the tin ones? Which is which anyway? This could make the recent American elections look like a library meeting, mind you the last library meeting here nearly had swords drawn.

So I will not dwell on this and report a much more interesting story. When we arrived in Nizas 6 years ago there was one other British couple living here. We did not meet for over a year (in a village of 500 - typically British) but we have become good friends. Terry is a professional Jazz musician, mainly clarinet and sax, he has played for many big names and famous bands since the 1960's.

He plays a mean sax and practices 4 hours a day. Friends from all over the world send him magazines and cuttings but he says that these-days most of the people he knew he now reads about in the obituary columns.

Last week he came in with a recent Jazz magazine reporting the death of George McFarlane. Terry asked me to send an e-mail and photos of him playing with George in the Hanwell Viaduct pub in West London in the 1960's, to an address in the magazine. Since then I have been relaying e-mails to fans and friends of Terry and George.

This was fun for me as I remember the Hanwell Viaduct pub, a little later, as the scene of many happy hours and encounters.

We are often asked why we left the UK to come to live in France, our main reason was the quality of life, family values and good educational standards (our kids were 1 and 3 when we came here, Jack was born here) offered in a Mediterranean village (this sounds almost word for word what one of the election manifestos is saying). Terry came here to relax after 30 years of travelling around the world playing music to earn a living and living out of suitcases.

There are some photos of Terry now, and 40 years ago on the Nizas site at...


If anyone happens to know the Hanwell Viaduct pub, near Ealing in London please let me know if they have changed the ghastly wallpaper yet.

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I really try to answer all the mail I receive, I get over 600 mails a day now, half is junk and I sort the rest into soon, now, urgent, immediately and aargh!!!. However I know there are some I miss and I feel bad when I find them in an old file months later. The same goes for rental inquiries, we try hard to find other accommodation if the requested accommodation is booked. I had an unfortunate experience last month when I sent a large number of rental inquiries to an agency and they told me three weeks later they couldn't help. This means that those inquiries had not had a reply from me for up to a month.

If you write and don't get a reply in 48 hours, please write again.

Please always leave any reply and your earlier mail in the body of the mail. It really helps.

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